Help center
Shopping
Customizing your cart, schedule, and product selection
Can I purchase a gift card?
Yes, you can purchase a virtual gift card for Harvie members that can be used toward their groceries! You can purchase gift cards here: GIFT CARD Please note: Gift card…
Can I request a product and/or vendor?
Here at Harvie, we love to hear what our shoppers wish they could see on our shop page! Drop us a line at Harvie Support and let us know if there is a particular product or…
Cart Pre-fill
At Harvie, a big part of our mission is to make shopping local easier than shopping from the big box stores . One of the ways we do this is through our cart pre-fill algorithm.…
Harvie Substitution Policy
At Harvie, we are committed to delivering the absolute freshest groceries right to your door. To achieve this, we arrange for products to arrive from our producers and farmers as…
Harviester Tip
What is the Harviester Tip? The Harviester Tip is an optional way to show appreciation for the people who deliver your weekly order. It goes directly to the drivers ( a.k.a…
How do I add a delivery?
Need your Harvie box on a week you didn’t plan for? No problem! Whether you skipped a week by accident or just want an extra delivery, you can easily add it back to your…
How do I shop?
Each week, we'll pre-fill your cart based on your prior purchases and our popular items for the week. You'll receive an email with " Time to shop for groceries " in the subject,…
How to Customize Multiple Carts
If you have multiple deliveries scheduled, here’s how to access and start shopping for an additional order. Go to your Harvie account page and click the calendar icon in the top…
My Cart Breakdown
Delivery Fee One of the benefits of Harvie is the convenience of having expertly sourced groceries brought right to your door! The home delivery fee is $6.99 . The fee is waived…
Pre-orders ( how do they work and where to find them?)
Pre-orders will show up on the shop page like any other item. You will know it is a pre-order because the box that would normally say “add to cart” will say “pre-order” instead!…
Reusable Packaging Deposit
What is the $10 reusable packaging deposit on my order? The first time you receive reusable packaging like totes or liners, a $10.00 deposit is added to your order. This helps us…
What happens if I miss my shopping window?
If you miss your shopping window , your card on file will be charged and the items in your pre-filled cart will still be packed and delivered . Your cart is built based on your…
What is Harvie Kitchen?
Harvie Kitchen is a staff-run program that makes prepared foods, meals, cut cheeses and more out of the same local ingredients that you purchase on Harvie. The Kitchen purchases…
When do I shop?
Harvie offers delivery 7 days a week, and we give you a 6-day shopping window so you can build your box around your schedule. Your shopping window opens the evening after your…
Do you offer vegan, vegetarian, gluten free, etc. items?
We do! Look for tags like “grass-fed” and “vegan” below specific products. We’re hard at work on a function that will allow shoppers to search specifically based off of dietary…
How much of the food is local?
At Harvie, our commitment to Pennsylvania's rich agricultural landscape is at the core of our mission. We prioritize sourcing from our own backyard first, reflecting the seasonal…
Is nutritional information available for products?
Currently, this is available on a case-by-case basis, as Harvie does not require nutritional information as the cost of analysis is often prohibitive for our smaller producers.…
What is the best way to store my cheeses?
Store fresh cheese in the coldest part of your fridge. This is typically furthest to the back in the main compartment. This family includes cheeses like mozzarella, ricotta,…
Are your products organic?
We partner with producers who understand the importance of respecting the earth and utilizing sustainable practices. Some of our farms are certified organic, many use Integrated…
Are your products sustainably grown?
We carefully select which products to offer, bringing you the best of our local food system. While some products may have certifications like "organic" and "pasture-raised" and…
Still need a hand?
Talk with the Harvie support team.
Send us a message and we’ll help you find the answer.